Understand how, why, and when we use cookies.
This page outlines the small files and tracking tools that keep Crittiks fast, secure, and personalized.
Consent-first controls
Decide which cookies run, revisit the banner anytime, and revoke consent in seconds.
Transparent partners
Analytics, payments, and CDNs are fully documented with links to their privacy centers.
Privacy by default
Essential cookies are minimal and focused on security, not advertising.
Snapshot
Cookie consent banners reappear whenever we change vendors, expand categories, or add new purposes.
Cookie philosophy
Small files, big transparency
We limit what we store, explain every vendor, and always give you a say.
Clarity over complexity
We explain exactly what is stored, how long it lives, and why it exists.
Performance without compromise
Caching and analytics speed up the workspace without touching personal content.
Control in your hands
Granular consent banner plus browser controls let you fine-tune every signal.
Responsible targeting
Ads only run with explicit opt-in and respect regional consent requirements.
Dive deeper
Everything you need to know about cookies
Share this breakdown with compliance teams or clients to show exactly how Crittiks approaches data minimization and consent.
Manage consent
Open the cookie banner from any page footer to update choices or withdraw consent.
Browser tools
Modern browsers let you block, delete, or limit cookies globally or by site.
Partner transparency
We publish links to every major vendor’s privacy policy for added assurance.
What are cookies?
Cookies are tiny text files stored on your device when you visit a website. They keep sessions stable, remember preferences, and provide aggregate insights so we can improve the experience.
Cookies can be first-party (set by Crittiks) or third-party (set by services we integrate with for analytics, payments, or support).
Why we use them
- •Essential functionality such as authentication, routing, and fraud prevention.
- •Performance insights that highlight slow pages or failing requests.
- •Personalization like remembering filters, layouts, and notification preferences.
- •Security signals that detect bots, unusual traffic, or repeated failures.
- •Advertising (only when you opt in) so we can share relevant offers.
Types of cookies we use
1. Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as:
- •Authentication and login status
- •Security features and fraud prevention
- •Load balancing and server routing
- •Session management
- •CSRF (Cross-Site Request Forgery) protection
These cookies cannot be disabled as they are necessary for the platform to work. They are typically deleted when you close your browser.
2. Performance and Analytics Cookies
These cookies help us understand how visitors use our website, allowing us to improve functionality and user experience:
- •Track page views and navigation patterns
- •Measure page load times and performance
- •Identify errors and technical issues
- •Understand which features are most popular
- •Analyze user behavior to improve the platform
We use services like Google Analytics to collect this information. The data is anonymized and aggregated to protect your privacy.
3. Functional Cookies
These cookies enable enhanced functionality and personalization:
- •Remember your language preference
- •Save your dashboard layout and customizations
- •Store your notification preferences
- •Remember your timezone settings
- •Retain form field values during multi-step processes
4. Targeting and Advertising Cookies
These cookies are used to deliver relevant advertisements and marketing content (with your consent where required):
- •Show you relevant ads on other websites
- •Limit the number of times you see an advertisement
- •Measure the effectiveness of advertising campaigns
- •Understand your interests to provide more relevant content
You can opt out of these cookies through our cookie consent banner or your browser settings.
Specific cookies we set
| Cookie name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your login session | Session | Essential |
| csrf_token | Security protection against CSRF attacks | Session | Essential |
| user_prefs | Stores your preferences and settings | 1 year | Functional |
| _ga | Google Analytics - tracks user behavior | 2 years | Analytics |
| _gid | Google Analytics - distinguishes users | 24 hours | Analytics |
| cookie_consent | Remembers your cookie consent choices | 1 year | Essential |
Third-party services
Some partners set their own cookies. Here’s who they are and why we rely on them:
Google Analytics
Provides website usage analytics and insights
Stripe
Payment processing for secure transactions
Content Delivery Networks (CDNs)
Improve website performance and load times
Social Media Platforms
Enable social sharing and authentication features
Customer Support Tools
Live chat and support ticket systems
Each vendor’s policy explains how they handle cookie data. We recommend reviewing those documents if you need deeper detail.
Other tracking technologies
Beyond cookies, we use modern browser storage and lightweight scripts for performance and offline support.
Local Storage
Stores data locally on your browser for improved performance and offline functionality
Session Storage
Temporarily stores data during your browsing session
Web Beacons (Pixels)
Small transparent images that help us track email opens and website visits
IndexedDB
Allows us to store larger amounts of data for offline capabilities
Service Workers
Enable faster load times and offline access to certain features
Managing your preferences
You have several paths to control cookie behavior:
- •Use the banner to accept all, reject non-essential, or customize categories.
- •Click “Cookie settings” in the site footer anytime to reopen the banner.
- •Adjust browser settings to block, delete, or get alerts before cookies are placed.
- •Reset identifiers by clearing cache or using private browsing modes.
Disabling certain cookies may impact functionality such as login persistence or saved filters.
Browser resources
Manage cookies directly within your browser via the links below:
Do Not Track (DNT)
Industry standards for responding to DNT signals are still evolving. We don’t change our behavior when we receive a DNT header today, but you can always control cookies using the methods above.
Policy updates
We update this policy when we add vendors, change purposes, or adapt to new laws. When that happens we will:
- •Refresh the “Last updated” date at the top of this page.
- •Notify active customers of significant changes via email or in-app message.
- •Display the consent banner again if new categories require approval.
Questions about cookies?
Contact us for detailed vendor lists, DPAs, or to exercise your privacy rights.
Email: hello@crittiks.com
Crittiks Group Pty Ltd
ABN 55 654 097 784
Suite 73, 44 Lakeview Dr, Scoresby, VIC 3179