We protect every briefing, approval, and client record you trust us with.

Information We Collect

We collect several types of information to provide and improve our services:

• •Account Information: Name, email address, company details, and billing information
• •Usage Data: How you interact with our platform, features you use, and performance metrics
• •Device Information: Browser type, IP address, device identifiers, and operating system
• •Business Data: Client information, projects, tasks, files, and any content you upload to the platform
• •Communications: Messages sent through our support channels and feedback you provide

How We Use Your Information

Your information helps us provide, maintain, and improve our services:

• •Provide and maintain the Crittiks platform and its features
• •Process your transactions and manage your subscription
• •Send you service updates, security alerts, and support messages
• •Respond to your comments, questions, and customer service requests
• •Analyze usage patterns to improve our platform and develop new features
• •Detect, prevent, and address technical issues and security threats
• •Comply with legal obligations and enforce our terms of service

Data Sharing and Third Parties

• •Service Providers: We work with trusted third-party companies that help us provide our services (hosting, payment processing, analytics). These providers are contractually obligated to protect your data.
• •Legal Requirements: We may disclose information if required by law, court order, or government request.
• •Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• •With Your Consent: We may share information with your explicit permission.

Data Security

• •Encryption in transit: All data transmitted between your browser and our servers is protected using modern TLS (Transport Layer Security).
• •Encryption at rest: All data stored in our databases is encrypted using strong encryption standards.
• •Strict access controls and authentication requirements
• •Regular security audits and vulnerability assessments
• •Automated backups and failover protection

Data Retention

• •We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
• •When you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal purposes.

Your Rights and Choices

• •Access: Request a copy of the personal data we hold about you
• •Correction: Update or correct inaccurate information
• •Deletion: Request deletion of your personal data
• •Export: Download your data in a portable format
• •Opt-Out: Unsubscribe from marketing communications
• •Restrict Processing: Limit how we use your data

Cookies and Tracking

• •We use cookies and similar technologies to improve your experience.

International Data Transfers

• •Crittiks operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

• •Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

• •We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.